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1. Please allow a 2-hour window for your Flooring Specialist to arrive, which means the specialist can arrive any time from the start of your appointment. 

2. All decision-makers should be present for the appointment since we are unable to leave samples behind.

3. Please allow 45 to 60 minutes for the appointment with your Flooring Specialist.

4. We do not repair existing flooring and do not install previously purchased flooring from other sources.  Your consultation will include an all-inclusive installed price for the project.