The salesman, Jerry Hamilton, was very pleasant to deal with and also very knowledgeable about his product. He follows up with the customer throughout the whole process from start to finish. The installation crew were prompt and very professional from the time they arrived and the time they left. They cleared up the area they worked in and you couldn't tell that they were there . I highly recommend 360Rooms to anyone looking to do their flooring needs. We will have them back to do another section of our home.